At Gemmeister, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website. By accessing or using our site, you agree to the practices described below.
1. Information We Collect
Personal Data
When you place an order, create an account, or contact us, we collect the following personal information:
- Name
- Email address
- Billing and shipping address
- Payment details (processed securely through WooCommerce Payments)
Automatically Collected Data
When you visit our site, we automatically collect data to improve your experience. This includes:
- Your IP address
- Browser type and version
- Device type
- Interaction data from pages visited
This data is collected using tools such as:
- Facebook Pixel
- Google Analytics
- TikTok Pixel
Cookies
We use cookies to provide a seamless shopping experience. Cookies help us:
- Remember your preferences
- Analyze site performance
- Track campaign effectiveness
You can manage or disable cookies through your browser settings.
2. How We Use Your Information
We collect and use your information for the following purposes:
- Order Processing: To process payments, ship orders, and send order confirmations.
- Marketing and Advertising: To deliver personalized advertisements through Facebook, TikTok, and other social media platforms.
- Analytics: To understand website traffic and improve site performance using tools like Google Analytics and Facebook Pixel.
- Social Sharing: To enable easy sharing of our products on platforms like Facebook, Twitter, and TikTok.
- Customer Support: To address your questions, issues, or feedback.
3. Payment Information
Payments on our site are processed securely via WooCommerce Payments. We do not store your payment information directly. All sensitive payment data is encrypted and handled in compliance with Payment Card Industry Data Security Standards (PCI-DSS).
4. How We Share Your Information
We value your privacy and only share your data with trusted third parties necessary to operate our business, including:
- WooCommerce: For managing orders and facilitating payments.
- Analytics Platforms: Facebook, Google, and TikTok for tracking campaign effectiveness.
- Shipping Providers: To deliver your orders.
We do not sell or rent your personal data to third parties.
5. Your Rights
You have the right to:
- Access, update, or delete your personal data.
- Opt out of marketing communications at any time.
- Manage cookies and tracking preferences via your browser or by contacting us.
To exercise your rights, please email us at support@gemmeister.com.
6. Data Retention
We retain your data only for as long as necessary to:
- Fulfill your orders.
- Comply with legal obligations.
- Support our business operations.
7. Security Measures
We take the security of your data seriously and implement the following measures:
- SSL encryption to protect data transmitted on our website.
- Regular updates to our WooCommerce platform to patch vulnerabilities.
- Secure third-party payment gateways to handle sensitive payment information.
8. Third-Party Tools and Cookies
Our site uses third-party tools to enhance functionality:
- Facebook Pixel, Google Analytics, TikTok Pixel: For tracking and improving marketing efforts.
- Social Media Sharing Widgets: To enable you to share content on platforms like Facebook, Instagram, and TikTok.
These tools may collect additional information as governed by their respective privacy policies. Please refer to their policies for more details:
9. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please review this page regularly for the latest updates.
10. Contact Us
If you have any questions or concerns about our Privacy Policy or how your data is handled, please contact us through our email support@gemmeister.com
Thank you for trusting Gemmeister. Your privacy is important to us!